People has always been changing their communication tools as new technology appeals. The current business requires information communication accurately and effectively. I read an blog post by Janet Hunt, a Yahoo network contributor, who discussed the change in various communication tools and analyze the future innovation methods in her blog:
http://www.associatedcontent.com/article/2989018/current_trends_in_business_communications_pg2.html?cat=3
"Business communications play a major role in a corporation's day-to-day activities such as checking emails and corresponding to any important messages. Research may be required for customer inquiries that need additional information. Companies are assimilating information to their customers increasingly by referring them to company websites, where all pertinent company data can be found in one location." (page. 1)
She also says that "[t]he message from these new communication trends is that companies are always seeking more effective ways to communicate and get their message across to customers." (page 2.)
Also, we all know that Communication is the core in running a business effectively. So i would recommend to read this article to give yourself a brief understanding what makes communication so important as well as why business requires technology updated when using their communication tools.
Hope you enjoy!
Thanks, Pedro. Including this article in our class blog highlights the fact that different meanings are associated with the word "communication," e.g.,
ReplyDelete1. technological systems; and
2. written/oral processes.