The traditional method of communication is email. With the introduction of social media websites like facebook, twitter and Google + we see more and more companies using social media as a tool to communicate. Business are able to communicate with employees using social media as well as communicate with potential customers. For example, when facebook first began, advertising was very minimal. Now when we log onto our facebook we are drowned with advertising and almost every big organization has their own facebook page. This website has a very interesting blog on the hierarchy of communication, which looks at all the different forms of business communication. I found it very interesting I hope you guys check it out- http://socialnewswatch.com/social-media-as-a-business-communication-tool/
-Gagan
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